Terms of Service for Joana AI

Last Updated: August 4, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Applied Musearch ApS (CVR: 45763773) ("we," "us," or "our"), concerning your access to and use of the Joana AI application as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Service").

You agree that by accessing the Service, you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Service and you must discontinue use immediately.

2. Description of Service

Joana AI is a software-as-a-service platform that uses artificial intelligence to analyze data from your Meta (Facebook) Ad Accounts. The Service provides data analysis, performance insights, and strategic recommendations to help you optimize your marketing efforts. To use the Service, you must grant us access to one or more of your Meta Ad Accounts.

3. User Accounts

To use the Service, you must register for an account by logging in with your Facebook account. You are responsible for maintaining the confidentiality of your account and are fully responsible for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

4. User Content and License for AI Training

You retain ownership of any data, information, or material you provide or that we access from your Meta Ad Account ("User Content"). However, by using the Service, you grant us a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable license to use, copy, modify, and process your chat history and interactions with our AI agents ("Chats") for the purpose of training, developing, and improving our AI models and the Service.

We will take reasonable steps to anonymize or pseudonymize this data before using it for training purposes. You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any User Content that you submit.

5. Intellectual Property Rights

Unless otherwise indicated, the Service is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Service (collectively, the "Our Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.

You are granted a limited license to access and use the Service and Our Content for your personal or internal business use.

6. User Responsibilities

  • You must comply with all applicable laws and regulations in your use of the Service.
  • You are solely responsible for your User Content and the consequences of posting or publishing it.
  • You shall not use the Service for any illegal or unauthorized purpose.
  • You agree not to attempt to reverse engineer, decompile, or otherwise attempt to discover the source code of the Service.

7. Fees and Payment

Access to certain features of the Service may require payment of fees. All fees are non-refundable. We reserve the right to change our prices and to institute new charges at any time, upon notice to you, which may be sent by email or posted on the Service.

8. Term and Termination

These Terms shall remain in full force and effect while you use the Service. We may suspend or terminate your account at any time, without notice, for any reason, including for any breach of these Terms. Upon termination, your right to use the Service will immediately cease.

9. Disclaimer of Warranties and Limitation of Liability

THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICE WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICE AND YOUR USE THEREOF.

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your use of the Service or breach of these Terms.

11. Governing Law and Dispute Resolution

These Terms and your use of the Service are governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms, including any disputes regarding the existence, validity or termination thereof, shall be settled by the City Court of Copenhagen.

12. Changes to These Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms.

13. Contact Us

In order to resolve a complaint regarding the Service or to receive further information regarding use of the Service, please contact us at:

  • Company: Applied Musearch ApS
  • CVR: 45763773
  • Email: malthe@musaeus.dk